Q: Do you accept returns?

A: Earrings cannot be refunded or exchanged due to hygiene reasons unless they are faulty, in which case simply send me an email with photos to discuss. hello@bytaralouise.com.au

Please choose your items carefully to ensure they are the correct fit for you. If you have any questions you can email me at hello@bytaralouise.com.au, or call me on 0433 336 980. 

Q: How do I care for my jewellery?

A: The components used in the items I sell are fragile, so please keep them in a safe place. Also it is important to remove all items before showering and swimming. They can be wiped clean with a damp cloth if needed. 
Q: Do you make kids jewellery?
A: No. I do not make jewellery for children at this point. Please also take care not to leave any of my items around young children as they may pose a choking hazard.